Student Consumer Complaint Process

¹ú²ú¾çÂ鶹¾ç takes complaints and concerns about the institution very seriously.

For distance education students, is available here.

State Authorization

State authorization is a formal determination that ¹ú²ú¾çÂ鶹¾ç is approved to conduct educational activities regulated by that state or U.S. Territory. ¹ú²ú¾çÂ鶹¾ç is not required to obtain state authorization in every state or U.S. Territory, and the university has opted at this time not to seek authorization in certain states and U.S. Territories. Additionally, ¹ú²ú¾çÂ鶹¾ç meets the criteria for exemption from authorization in certain states. Authorizations in specific states may change periodically.

For additional information on authorizations, adverse actions, and complaint contacts, please click on the color-coded button located on each state in the map below.

  • Green: Distance Education and Internships Allowed
  • Red: Distance Education and Internships Not Allowed
  • Yellow: Distance Education and/or Internships Conditional (click map for details)

Adverse Actions


Refund Policy

For information about ¹ú²ú¾çÂ鶹¾ç refunds, please click , , or .

Professional Licensure or Certification

¹ú²ú¾çÂ鶹¾ç is physically located in the state of California. If you are considering an academic program that leads to professional licensure or certification, it is strongly recommended that you seek guidance from the appropriate licensing agency in your state of interest BEFORE enrolling in the academic program at ¹ú²ú¾çÂ鶹¾ç. Federal regulations prevent ¹ú²ú¾çÂ鶹¾ç from enrolling an online student into an academic program leading to professional licensure or certification unless ¹ú²ú¾çÂ鶹¾ç’s program meets the educational requirements for licensure in the state where the student is physically located. Students taking courses on campus are located in California where ¹ú²ú¾çÂ鶹¾ç programs meet educational requirements for licensure. More information is available in the State-by-State Licensure Disclosure section below.

State-by-State Licensure Disclosure

Full Breakdown 

Teach-Out Policy & Procedures

For a breakdown of the Teach-Out Policy . 

State Notifications


¹ú²ú¾çÂ鶹¾ç's programs are exempt from authorization under AS 14.48 and 20 AAC 17.015 because the programs are online or distance delivered and do not have a physical presence in the state of Alaska.


¹ú²ú¾çÂ鶹¾ç is not regulated in Texas under chapter 132 of the Texas Education Code.


¹ú²ú¾çÂ鶹¾ç is certified to operate by the State Council of Higher Education for Virginia (SCHEV).